Glenn Norris Certified Public Accountant
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Policies

Glenn Norris CPA’s work and pricing policies are different than most CPAs who bill by the hour. Our policies are designed to benefit our clients and enhance our client relationships. Here are a few highlights of our policies:

Fixed Pricing – Fees are agreed upon prior to commencement of work, and work is done for a fixed price. Why do it this way? Some of the reasons include:

  • No billing surprises. Nothing is worse than receiving a bill for much more than you expected.
  • A billing schedule you can manage. We will agree on a payment schedule that works for both of us.
  • Takes the burden off of you and places it onto us. You do not have to worry about racking up a large bill; instead we have to worry about completing the project efficiently.
  • Stops rewarding inefficiencies. Most accounting firms work on an hourly basis, so the more hours they can work on your project, the more they can bill you. Efficient or not. Believe me, accountants get tired, especially during tax season. Are you willing to pay the same $150 an hour for the late Friday evening hour that you would for the 10 a.m. hour on a Tuesday morning?

Contracts are all-Inclusive – With the annual fee we agree on together most everything is included – tax returns, phone calls, consulting, responses to inquiries from regulatory agencies, etc.

  • We want to provide you with full service. Our relationship should cover all aspects of your financial well-being.
  • We want you to call. Too many times clients did not call to discuss the options or consequences of a transaction ahead of time. This is normally because they fear the bill that comes along with the phone call. We want to eliminate that.
  • Certain items may require additional fees not included in the standard contract. These items include, but are not limited to, mergers & acquisitions, tax return filing requirements in states other than California, and audit representation for tax returns not prepared by Glenn Norris, CPA.

Audit Representation – The all-inclusive pricing even includes representation for Internal Revenue Service or Franchise Tax Board audits. If the returns covered under contract are ever audited, I will represent you at no additional fees. There are several reasons for doing this:

  • Hourly fees for audit representation can easily reach $4,000 - $5,000 – which is rarely the fault of the client, but due to inefficiencies of the government agencies.
  • You should not try to represent yourself in an audit. Many times, the auditors take an incorrect position, and without the expertise we can offer, you may end up paying too much.
  • Our goal is to give you financial peace of mind, and this is just one more way to help.
 
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